Automate Freshdesk without writing code.

• Add note to ticketTool to add a private or public note to an existing ticket in Freshdesk. Use when you need to add internal comments or public notes to a tic
• Add ticket user accessTool to add agent access to a specific ticket in Freshdesk. Use when you need to grant agent(s) permission to view or interact with a ticket
• Add watcherTool to add the authenticated user as a watcher to a Freshdesk ticket. Use when you need to follow a ticket's progress and receive email not
• Bulk unwatch ticketsTool to remove the authenticated user as a watcher from multiple Freshdesk tickets in bulk. Use when you need to stop following multiple tic
• Bulk update ticketsTool to update multiple tickets simultaneously in bulk. The bulk update operation runs asynchronously in the background, and returns a job_i
• Cancel contact importTool to cancel an ongoing contact import operation in Freshdesk. Use when you need to halt a contact import process that is currently runnin
• Create adminTool to create a new admin group in Freshdesk. Use when you need to create a new admin group with specific agents, escalation settings, and
• Create admin groupTool to create a new admin-level support agent group in Freshdesk. Use when you need to create groups for organizing support agents and mana
• Create admin ticket fieldTool to create a new custom ticket field in Freshdesk. Use when you need to add a new field definition for capturing additional ticket infor
• Create admin ticket field sectionTool to create a new section within a ticket field in Freshdesk. Use when you need to add conditional field sections that appear based on se
• Create agentsTool to create multiple agents in Freshdesk in a single bulk operation. Use when you need to add multiple agents at once. This is an asynchr
• Create canned responseTool to create a new canned response in Freshdesk. Use when you need to create a reusable message template that agents can quickly insert in
• Create canned response bulkTool to create multiple canned responses in bulk via asynchronous operation. Use when you need to add multiple canned responses at once to y
• Create canned response folderTool to create a new canned response folder in Freshdesk. Use when you need to organize canned response templates into folders.
• Create companiesTool to create a new company in Freshdesk. Use when you need to add a customer organization to your Freshdesk account. Companies can hold mu
• Create contactTool to create a new contact in Freshdesk. Use when you need to add a customer or user to your Freshdesk account. IMPORTANT: The 'employee_i
• Create contact fieldsTool to create a new custom contact field in Freshdesk. Use when you need to add a new field definition for storing custom contact informati
• Create discussion categoryTool to create a new discussion category in Freshdesk forums.
• Create discussion forum topicTool to create a new topic in a Freshdesk discussion forum. Use when you need to post a new discussion topic or thread in a specific forum.
• Create discussion topic commentTool to create a new comment on a discussion forum topic. Use when you need to add a comment to an existing topic in Freshdesk discussions.
• Create emailTool to create a new email mailbox in Freshdesk. Use when you need to add a support email address that automatically creates tickets from in
• Create forumTool to create a new forum within a category in Freshdesk discussions. Use when you need to add a new forum to organize discussions within a
• Create sla policiesTool to create a new SLA (Service Level Agreement) policy in Freshdesk. Use when you need to establish service level targets for ticket resp
• Create solution articleTool to create a new solution article in a Freshdesk knowledge base folder. Use when you need to add documentation, FAQs, or help content to

+ 154 more