Automate Zendesk without writing code.

• Apply zendesk macroPreview how a Zendesk macro would affect a ticket without actually applying it. Returns the ticket object as it would appear after the macro
• Autocomplete problemsAutocomplete problems in Zendesk. Use when you need to find problem suggestions based on a partial search text for ticket categorization or
• Autocomplete usersSearch for Zendesk users by name prefix using the POST /api/v2/users/autocomplete endpoint. Returns an array of users whose name starts with
• Check host mapping validity for existing brandCheck the host mapping validity for an existing brand in Zendesk. Returns the current CNAME record, expected CNAME values, validity status,
• Count deleted usersCount deleted users in Zendesk. Returns the total number of deleted users. Use when you need to know how many users have been deleted for re
• Count user ccd ticketsCount tickets where the specified user is CCD (carbon copy distribution). Returns an approximate count of tickets where the user appears in
• Count zendesk custom object recordsCount the number of records in a specific Zendesk custom object. Use when you need to determine the total number of records for a custom obj
• Count zendesk organizationsCount the number of organizations in Zendesk. Returns an approximate count of organizations with the timestamp of when the count was last ca
• Create access ruleCreate an access rule for a custom object in Zendesk. Access rules control which users can view or modify custom object records based on con
• Create apps installationInstall a Zendesk app in the account. Use when you need to add an app from the Zendesk marketplace or a private app to your Zendesk instance
• Create apps notifySend a notification to currently open instances of a Zendesk app. Use when you need to push real-time notifications or data to a Zendesk app
• Create autocomplete tagsSearch for Zendesk tags using autocomplete via POST request body. Use when you need to find tag suggestions based on a partial tag name for
• Create automationCreate a new automation in Zendesk. Automations are business rules that automatically perform actions on tickets when certain conditions are
• Create bookmarkCreate a bookmark for a ticket in Zendesk. Bookmarks allow you to save references to tickets for quick access. Use this action when you need
• Create comment redactionRedact sensitive content from a ticket comment in Zendesk using the Agent Workspace method. Use when you need to permanently remove or hide
• Create custom object bulk jobCreate a bulk job to perform batch operations (create, update, delete, upsert) on custom object records in Zendesk. Use when you need to pro
• Create custom object recordCreate a new record for a custom object in Zendesk. Use when you need to add a new entry to a custom object type. The record is identified b
• Create custom object record attachmentCreate an attachment for a custom object record in Zendesk. Use when you need to attach files (documents, images, etc.) to a custom object r
• Create custom statusesCreate a new custom ticket status in Zendesk. Custom statuses allow agents to define more granular ticket states beyond the default status c
• Create deletion scheduleCreate a new deletion schedule in Zendesk that automatically deletes records matching specified conditions on a schedule. Deletion schedules
• Create dynamic content itemsCreate a new dynamic content item with locale variants in Zendesk. Dynamic content items enable localized content for ticket fields, macros,
• Create dynamic content items variantsCreate a new locale variant for an existing dynamic content item in Zendesk. Use when you need to add support for a new locale to an existin
• Create end user identityAdd an identity (email or phone) to an end user's profile in Zendesk. Use when you need to link a new email address or phone number to an ex
• Create group membershipsCreate a group membership in Zendesk, assigning an agent to a group. Use when you need to add an agent to a specific group for ticket routin

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