Use casesReporting
An uptime incident log that keeps itself current
Mitra can keep your incident log current: every Friday at 4pm, an agent reads the week's Datadog alerts and downtime, appends a dated entry to a running Notion log, and adds one line on whether things are getting better or worse. The Slack post carries that trend line.
Every Friday at 4pm, pull the alerts and downtime Datadog recorded this week, add them as a new dated section in our Notion incident log with one line comparing this week to last, and drop that line in #ops.
200 credits to start · no credit card
What the agent actually does.
Read the week's alerts
The agent collects every alert and stretch of downtime Datadog recorded in the past seven days, with the service and duration.
Group them by service
Alerts are gathered per service, so one flapping check does not read as seven separate incidents.
Append to the Notion log
A new dated section goes on the end of the existing page, and earlier weeks are left exactly as they were.
Add the trend line
One sentence compares this week's alert count and downtime against the weeks before it, and says which way they moved.
Drop the trend line in Slack
The channel gets the one-line version and a link, so nobody has to open Notion to know how the week went.
Make it yours.
For the engineer or ops lead who gets asked how uptime is trending and has nothing to point at except a dashboard that only remembers the last two weeks. Change any of this by saying so — there is nothing to rewire.
- Log each environment separately, so staging noise stays out of the production history.
- Add a monthly run that folds the four weekly entries into one review section.
- Link any incident that has a written postmortem from its entry in the log.
Questions, answered.
How do I keep a running incident log without writing it by hand?
Can an agent tell me whether our uptime is getting worse?
Hand over the work you keep repeating.
Your first agent is one sentence away.
Get started free200 credits to start · no credit card · nothing to install